Will LifeInPocket
work with phones with integrated GPS function?
Yes!
However, you must download the right version of LifeInPocket for
your phone.
My
phone does not have an integrated GPS, can it still work with
LifeInPocket?
Yes! If your phone has Bluetooth that can be programmed by applications then you can use any Bluetooth GPS receiver. One of our users reported that he bought one for $20 (shipping included) at eBay and works very well. Our tests indicates that the performance of receivers have very little relationship with their price. You may want to make sure that they allow you to return or exchange easily with little or no penalty.
Why
need to know who my carrier is?
There
are 3 major network types -- GSM, CDMA and iDEN. Phones of different
networks are very different especially their GPS implementation.
CDMA and iDen phones require various networks' assistant data when
calculating GPS fix while GMS doesn't. In addition, many North
American carriers also require applications to be signed by theirs
or Verisign digital certificate, otherwise you will encounter errors
during download or when running the application on your phone. If
your carrier is AT&T while you select other carrier instead,
then your AT&T phone probably won't even allow you to download
because it cannot recognize the digital certificate.
System
complains my Gmail POP3/ SMTP settings incorrect?
Gmail
won't enable POP3 email access automatically, you need to go to
Gmail site
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273
to enable POP3 access first in order to use email
client to access Gmail..
How
do I use LifeInPocket to make Holidays/Vacations more enjoyable
You
can use LifeInPocket to plan your vacation. Login to LifeInPocket on
your desktop, add your hotel, travel destinations to your address
book/ destination list, personalize your preferred restaurants
(Pizza, McDonald, Starbucks, ..), Point Of Interest, roadside
assistance, set up your email/IM access, add family/friends who will
travel with you or you want them to know where you go to your
friends list in Location Messaging thus you can be sure you won't
lost each other and share fun with others.
I already
have a navigation system. What can I use LifeInPocket
for?
Navigation is only one of
the 12 features offered by LifeInPocket, LifeInPocket offers
stronger navigation features than navigation systems plus location
messaging, email, messaging, media, finance/stock, roadside
assistance and much more. Use LifeInPocket for several weeks then
you will figure out what to do with your portable navigation system.
Do
I stay in connection with the server the whole time while I am
navigating?
No, only to
calculate the route; which is generally no more than a few seconds.
If the route needs to be recalculated because you have changed your
plans or ignored the directions, you would need to connect with our
server again.
What
are the data costs?
In
comparison with other forms of data traffic, the LifeInPocket data
costs are negligible. Significantly lower than the prices offered by
other navigation service providers. However most US
carriers offer $15 ($10 with family plan) per month
unlimited data plan which you should take advantage of them. Some
carriers are even cheaper for example, Sprint's Nextel network and
many prepaid carriers charge only about $10 per month. For your
reference, iPhones rate plan started with $70 per month then
goes up to $120 and higher.
I
only need a navigation system during my vacation or
holidays.....
Since it's free
thus it's your choice to use it daily or for holidays only. Check
with your carrier, most of them allow you to subscriber and
un-subscribe data plan anytime. (If they don't, you probably should
consider finding a more user friendly carrier.)
How
can I report a problem?
Login
to our site and click on “Beta
Feedback” to report your issue.
Sometimes
the system does not work so well.
This
is almost always due to environmental factors preventing the GPS
from calculating a correct position. For example, dense foliage on
trees, proximity of high rocky cliffs, etc. could interfere with the
satellite signal. Simply drive on until the connection is restored.
In
areas where my mobile phone does not work....?
No
problem; the system will keep guiding you, as long as you started
before you exited your carrier's covered area. You only need a
network connection of a few seconds.
My
phone encountered error during download
Unlike
Europe and Asia, many North America
carriers requires applications running on their
phones/networks bear their digital certificate. You must download
right version of LifeInPocket with respective carrier's digital
certificates. Otherwise you will likely to experience error.
I encountered
http/network error?
Unlike
your computer’s Internet connection, your mobile Internet
connection is not as reliable. You are relying on cellular signal
which varies by locations, interferences etc. and you are sharing
bandwidth with people within coverage of same base station. Always
make sure that you are extending your antenna to maximum and ensure
that your antenna/phone is not blocked by other objects.
Can
make sure that LifeInPocket works with my phone first before buying
Bluetooth GPS receiver.
Yes!
LifeInPocket will work on your phone on every feature except GPS
functions before you have the GPS receiver, once you received the
receiver simply go to setting or run any GPS functions –
LifeInPocket will search Bluetooth devices in the range to pair. You
are now ready to enjoy the full power of LifeInPocket!
Why the backlight of
my phone’s display cannot be controlled by software?
Many
phones provide API (Application Interface) for our software to
control thus they will stay on whenever it’s necessary and
depends on your settings in LifeInPocket’s display setting
(select “Settings” icon). However, most older phones and
some newer phones do not provide API for us to control backlight. If
that’s the case, you will need to go to your phones “Settings”
or “Preference” menu to set your backlight preference.
I
encountered problem when click on download link in text message from
RoadComm with my iDen phone?
Most
GSM and CDMA phones support OTA (Over The Air) download, while iDen
phones doesn't thus you can use cable to upload from
your PC to phone. For Next el phones, we have the
ability to push LifeInPocket directly to your phone via Nextel's
management server. Please make sure that you keep your phone on for
48 hours. Nextel's database sometimes does not reflect your data
subscription accordingly thus if you don't see LifeInPocket in your
phone's Application folder after 48 hours, you may need to contact
Sprint to correct their database record or simply upload using
cable.
Why
my Samsung phone's Bluetooth cannot connect to Bluetooth GPS
receiver?
Almost
ever phones Bluetooth can be programmed by software except many
Samsung phones. We have told Samsung about their problem and now
many newer Samsung phones have fixed the problem. Talk to Samsung or
your carrier to see whether they have a firmware update to fix the
problem.
I
didn't receive text message with download link?
It's
likely you selected wrong carrier! Login to
https://www.lifeinpocket.com/html/
and click on the “User Profile” link at left upper
corner of the page to correct your carrier selection.
